|
I
|
n a bid to ensure customers satisfaction, the
Management of Ikeja Electricity Distribution Company (IKEDC) has promised to
inject about N600 million into the system to improve electricity supply through
the ongoing projects within its network.
Abiodun Ajifowobaje , managing director and chief executive of the company gave the assurance during the zone
customer’s forum in Lagos.
According to him the board has approved about
N600 million for quick intervention on transformers installations and pre-paid
meter installation, which has begun under the pilot metering schemes.
“Our board under the quick “ win-win’’
intervention approved about N600 million
for us to do all projects including metering, commissioning of transformers
projects that are ongoing, installation of vandalised transformers, re-metering
and some overhead line clearance which often cause network disability,”
Ajifowobaje said.
The IKEDC boss said that about 30
transformers had been installed to improve electricity supply, while about 115
pending transformers projects ongoing in various site are due for completion
within the next one month.
He said that about 42 transformers which were
vandalised before the new management took over in NOV.1, had been restored
under the new management.
Ajifowobaje said that the essence of the
forum is to create mutual customers interaction between IKEDC and customers
towards customers satisfaction.
He said that “we are doing what we call
customer’s forum; we conducted customer’s forum in our eight business units so
that we can use the opportunities in meeting with them and tell them what we
doing and our plan for the future.
He assured customers of IKEDC continuous
customers’ forum exercise to update them on company’s new products and future
plans.
“We also want to create more mutual
interaction on way to improve and serve our customers better,” he said.
About 6,000 customers he said had paid for
pre-paid metre and IKEDC had commenced metering while about 7,000 customers
were also targeted to be installed with metres within the next month.
“Before the end of year, the management will
come out with the board decision on the new metre installation ,” he said,
adding that the company has commenced
installation for customers who had paid in the last three years.
He however, appealed to customers within the
network to alert the management over any suspicious movement from any vandals
on the company’s equipment, adding that protecting the equipment will go a long
way in ensuring power supply stability.
Ajifowobaje said that the management of IKEDC
had also visited the Nigerian Army, State Security Service, Nigeria Security
and Civil Defence Corps, Nigerian Police and the State Government towards supporting the company in protecting
their equipments.
It will recalled that the customer’s forum
took place in eight business units which are Ikeja, Ojudu, Ogba, Oshodi,
Ikotun, Ipaja, Somolu and Abule-Egba.
Source: BusinessDay
No comments:
Post a Comment